Program Refresh: Out With the Old

12 Days of Christmas Day 5

We’re back with another episode of the “12 Days of Christmas Museum Education Edition!”

In today’s episode, Rachel dives into the art of knowing when—and how—to refresh long-standing museum education programs. Whether it’s your department’s signature offering or a seasonal favorite, keeping programs relevant and engaging requires intentional reflection, strategic updates, and community input.

Key Takeaways

Recognize the Need for a Refresh:

  • If you can run a program on autopilot with no excitement, it’s time for a refresh. Your energy impacts audience engagement.

  • Monitor how the program resonates with staff and audiences—stale programs lead to disengaged participants.

Use Data as a Guide, Not a Judgment:

  • Know your numbers: attendance, cost, and audience retention. Use these metrics to inform updates but avoid letting them define your self-worth or the program’s value.

Balance Tradition with Innovation:

  • Keep core elements that resonate with your audience, like iconic crafts or recognizable activities.

  • Incorporate modern elements like new technology or current research without losing the program’s identity.

Engage Your Community:

  • Seek input from stakeholders—teachers, families, and advisory groups—before making major changes.

  • Pilot updates on a small scale to test their effectiveness before full implementation.

Document the Process:

  • Track changes, observe audience reactions, and gather feedback to evaluate the success of new elements.

  • Stay flexible and adjust as needed during the transition phase.

Frame Change as Growth, Not Failure:

  • Improvements don’t mean the original program was flawed. Focus on evolving from good to great while celebrating past successes.

Snow-tipped Christmas tree branches with red berries and pinecones are in the top right corner.  Text on the left reads "12 Days of Christmas 2023, Day 5: Program Refresh, Out with the Old, In with the New"

Check out the episode on your favorite podcast player!

Actionable Takeaways

  • Take an inventory of your current programs and assess which ones might need updates.

  • Review data like attendance and costs for insights.

  • Engage your community for feedback and pilot changes before committing fully.

  • Celebrate tradition while embracing innovation to ensure your programs stay relevant and engaging.

Looking for the transcript? Find it here.

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